1. Start
  2. Installation
  3. General Settings
  4. Ticket
  5. Sendmail
  6. Shortcode

Support System Ticket and Sendmail


Thank you for purchasing my plugin. If you have any questions that are beyond the scope of this help file, please feel free to use my contact here. Thanks so much!

Uploading support_system via FTP to WordPress

You can also install support_system via FTP

  1. Decompress the .zip file you downloaded from CodeCanyon.
  2. Find the support_system folder (this directory is created when you unzip the file).
  3. Upload the support_system folder to your wp-content/plugins directory.
  4. Navigate to your Control Panel: Plugins
  5. Under support_system, click Activate

Intalling support_system from the WordPress Dashboard

You can install support_system via the WordPress plugin uploader without unzipping the file.

  1. Log into your WordPress admin panel
  2. Navigate to Plugins > Add New
  3. Click Upload
  4. Click Choose File and select the support_system download zip.
  5. Click Install Now.

Genral setting

  1. Login your wp-admin
  2. Go to Support System Link in top menu or your left menu
  3. Go to Genral setting Tap
  4. Choose The plugins direction (RTL - LTR)
  5. Choose the Signup page
  6. Choose the Lost password page
  7. Choose the Login page

Tickets

  1. Login your wp-admin
  2. Go to Support System Link in top menu or your left menu
  3. Go to Tickets Tap
  4. Choose The Ticket number of the posts
  5. Choose the Ticket page
  6. Choose the Sidebar ticket direction (Left ,Right ,Full)
  7. Ticket Builder
    • Text
    • Email
    • URL
    • Textarea
    • Select
    • Radio


Sendmail

  1. Login your wp-admin
  2. Go to Support System Link in top menu or your left menu
  3. Go to Sendmail Tap
  4. Sendmail Builder
    • Text
    • Email
    • URL
    • Textarea
    • Select
    • Radio

Shortcode

  1. Login your wp-admin
  2. Go to Support System Link in top menu or your left menu
  3. Go to Shortcode Tap
  4. Shortcode
    • Login Shortcode [vpanel_login]
    • Signup Shortcode [vpanel_signup]
    • Lost Password Shortcode [vpanel_lost_pass]
    • New Ticket Shortcode [new_ticket]
    • Sendmail Shortcode [vpanel_snedmail]